Frequently asked questions

Keys are available from 4.30pm. Departure is before 10am.

Certain changes, such as updates to your personal information and changes to the list of participants (excluding changes to the account holder and exceeding the rental property’s capacity, which would require a change in the rental property), are free of charge and can be made directly through your “My Account” portal or by contacting us via email at

Any request to add services or extras (to be sent to us by email) will incur additional fees. For more information, click here.

You can choose your preferred pitch, according to your needs and expectations. Reservations only, subject to availability and the type of rental selected, for a supplement of €40.

All visitors must check in at the front desk and pay the campground entrance fee. Visitors must leave the campground by 9:00 p.m. Additionally, visitors are not permitted to use the pool area, participate in activities reserved for campground guests, or access the kids’ club or teens’ club.

Upon arrival, please park your vehicle in the short-term parking lot and check in at the campground reception desk.

During the off-season, you can arrive any day of the week. During the summer school vacation (July and August), you can arrive on Wednesday, Saturday, or Sunday for rentals.

Your La Perle Océane campground is VACAF-certified.

You can pay for your stay in instalments:

• With Aloa Vacances:
  You can pay any amount you choose at any time up to 30 days before your arrival. A deposit of 30% of the total amount is required to confirm your reservation. The full balance must be paid no later than 4 weeks before your arrival.
• With Floa:
  Thanks to our partnership with Floa, you can pay for your stay in 3 or 4 installments, depending on your preference*. To learn more, click here.

*Subject to acceptance by Floa. You have the legal right of withdrawal.

FLOA allows you to pay for your stay in instalments. To find out more, click here.

Pets are allowed at an additional cost. They must be kept on a leash throughout the campsite. Up-to-date vaccination records and tattoo or identification numbers are mandatory.

Rules according to animal size :

• Small pets (under 15 kg): permitted, maximum 2 per rental.
• Large pets (15 kg and over): permitted, maximum 1 pet per rental.

It is strictly forbidden to leave an animal alone in the accommodation or on the terrace.

Minors must be accompanied by a responsible adult for the duration of their stay. We reserve the right to refuse admission to groups of minors not accompanied by a legal guardian or an adult designated as responsible. In the event of non-compliance with this rule, we reserve the right to cancel the reservation without notice or explanation. For further information or clarification, please send an e-mail to the campsite.

You can book your vacation with the following payment methods: credit card, cheque, vacation voucher and cash.

The Campsite has been taking an ecological approach for many years and now wants to reinforce its actions. As part of our commitment to ecological responsibility, we are obliged to introduce this ecological fee. It amounts to 0.69€ per night and per person, enabling the campsite to implement actions in this direction with the participation of everyone.

The introduction of this fee makes it possible, for example, to finance the reprocessing of waste to accentuate selective sorting, increase the progressive mulching of flower beds and, for the years to come, the creation of various eco-responsible projects, such as the creation of a compost area and more economical water treatment. Providing maintenance teams with more ecological products (eco-responsible toilet paper, green cleaning products).

Details and non-exhaustive examples below of the actions implemented by the campsite to preserve the environment and reduce energy consumption.

Waste treatment :

• Sorting household waste (at the campground entrance—inspection before bins are picked up)
• Emptying the campground trash cans (3 times a day)
• Information for vacationers via posted notices
• Installation of recycling bins
• Individual recycling bin or bag
• Green waste, including shredded branches for mulch
• Ongoing collection of litter throughout the campground (playground, water park, etc.)

Water saving :

• Conserve Water
• Timed faucets in restrooms
• Water-saving aerators and showerheads
• Low-pressure water heaters
• Drip irrigation for watering plants
• Timer for nighttime watering
• Mulch to prevent evaporation and reduce watering

Electricity Savings

• Installation of load-shedding devices to limit consumption peaks
• Installation of energy-efficient appliances

Gas Management

• Propane gas systems derived in part from biomass
• Selection of eco-friendly suppliers

Maintenance

• Use of Environmentally Friendly Cleaning Products

Projected Environmental Improvements in the Coming Years

• Installation of solar panels (bathrooms and lodging facilities)
• Recycling of pool washwater for irrigation
• Installation of charging stations for electric vehicles (in the parking lot and at certain sites)
• Installation of a compost bin
• Obtaining the “Clef Verte” certification (see attached grid) and a link to the website at https://www.laclefverte.org/le-label/les-criteres-du-label-clef-verte/

Wi-Fi is available for a fee at La Perle Océane campground. For more information, click here. Interested? Please stop by the campground reception desk when you arrive. Free, unlimited Wi-Fi is available at the campground bar. You’ll have 2 hours of uninterrupted access. After 2 hours, you’ll be automatically disconnected and will need to reconnect.

Your campground has a snack bar and a bar. You’ll find other shops in the town center, 2 km from the campground.

The campground has a kids’ club for children ages 4 to 10. The kids’ club is open only during school breaks. (Subject to availability)

Our campground is breaking new ground by offering a digital welcome booklet. In it, you’ll find all the information about the campground, as well as the entertainment schedule and much more. You can also download a shortcut to it on your phone’s home screen.

The water park is open:

• From 10 a.m. to 7 p.m. daily from April 3, 2027, to July 2, 2027, and from August 31, 2027, to September 12, 2027;
• From 10 a.m. to 8 p.m. daily from July 3, 2027, to August 30, 2027;
• The water slides are open daily from 10:00 a.m. to 12:30 p.m. and from 2:30 p.m. until the water park closes.

The rental units are equipped with televisions.