Frequently asked questions
To answer your questions and help you prepare for your family camping holiday in Les Sables d’Olonne, we’ve put together answers to the most frequently asked questions. Whether it’s about our services, our mobile homes and pitches, or the activities on offer, you’ll find all the information you need to make the most of your stay on the Vendée coast.
What time should I arrive and leave?
The keys to your rental are available from 4.30pm. Departure is before 10am. For pitches, arrivals are from 12 noon and departures before 12 noon.
Can I invite guests to the campsite?
All visitors must report to reception and pay the entrance fee. Visitors must leave the campsite by 9pm. Visitors are not allowed to use the aquatic area or take part in the activities reserved for campsite guests, nor have access to the children’s and teenagers’ clubs.
How do I change my booking?
Certain changes, such as your personal details and changes to the list of participants (except for changes to the holder of the file and exceeding the capacity of the accommodation leading to a change in the latter) are free of charge and can be made directly via your My Account area or by contacting us by email.
Any request to add services or extras (to be sent to us by email) will incur additional charges. To find out more, click here.
Can I choose my location?
New for 2025: you can now choose your preferred pitch, according to your expectations and needs. By reservation only, subject to availability and the type of pitch selected, for a supplement of €40.
What to do on arrival
On arrival, please report to the campsite reception.
Are you VACAF approved?
Your Le Nid d’Été campsite is VACAF approved.
Can we pay in instalments?
You can pay for your holiday in several instalments:
- With Aloa Vacances :
You can pay the amount you want whenever you want up to 30 days before your arrival. A deposit of 30% of the total amount is required to confirm your booking. The balance must be paid in full no later than 4 weeks before your arrival. - With Floa :
Thanks to our partnership with Floa, you can pay for your stay in 3X or 4X, depending on your preference*. To find out more, click here.
*Subject to acceptance by Floa. You have the legal right of withdrawal.
How can I pay for my holiday in instalments with FLOA ?
FLOA allows you to pay for your stay in several instalments. To find out more, click here.
What are the arrival and departure days?
In low season, it is possible to arrive every day of the week. During school vacations (July and August), it is possible to arrive on Wednesday, Saturday or Sunday for rentals, and every day of the week for pitches.
What happens if you arrive late (because you can’t get to reception during opening hours, for example)?
In case of late arrival, please inform the campsite. Our team will then leave the keys and a description in a letterbox or safe. All details are posted on the reception door of your campsite.
How can I book my vacation with my VACAF rights?
Our team is available to make your reservation by telephone. In order to make your reservation, please have your social security number at hand.
Can a minor come to the campsite unaccompanied?
Minors (including emancipated minors) not accompanied by an ascending parent are not accepted.
Are pets allowed?
Pets are allowed at an additional cost. They must be kept on a lead throughout the campsite. Up-to-date vaccination records and tattoo or identification numbers are compulsory.
Rules according to the size of the animal:
- Small animals (less than 15 kg): authorised, maximum 2 animals per accommodation.
- Large animals (15 kg and over): authorised, maximum 1 animal per accommodation.
It is strictly forbidden to leave an animal alone in the accommodation or on the terrace.
What payment methods are available for reservations?
You can book your vacation with the following payment methods: credit card, cheque, vacation voucher, cash and vacation e-cheque.
What is the ecological fee?
The Campsite has been taking an ecological approach for many years and now wants to reinforce its actions. As part of our commitment to ecological responsibility, we are obliged to introduce this ecological fee. It amounts to 0.69€ per night and per person, enabling the campsite to implement actions in this direction with the participation of everyone.
The introduction of this fee makes it possible, for example, to finance the reprocessing of waste to accentuate selective sorting, increase the progressive mulching of flower beds and, for the years to come, the creation of various eco-responsible projects, such as the creation of a compost area and more economical water treatment.Provision of more eco-friendly products (eco-responsible toilet paper, green cleaning products) to maintenance teams.
Details and non-exhaustive examples below of actions implemented by the campsite with a view to preserving the environment and reducing energy consumption.
Waste treatment :
- Household waste sorting (at campsite entrance – check before removing bins)
- Empty campsite garbage cans (3 times a day)
- Information for holidaymakers on posters
- Installation of selective sorting bins
- Individual sorting bin or bag
- Green waste with shredded branches for mulching
- Permanent paper collection in the campsite (playground, water park, etc.)
Water saving :
- Ensure water savings
- Timed taps in sanitary facilities
- Water-saving showerheads
- Low-pressure water heaters
- Drip irrigation for plantations
- Programmers for night-time watering
- Mulching to prevent evaporation and limit watering
Saving electricity
- Installation of load-shedding devices to limit peak consumption
- Installation of energy-saving appliances
Gas management
- Installation of propane gas, partly produced from biomass
- Choice of eco-responsible suppliers
Maintenance
- Use of environmentally-friendly cleaning products
Plans for ecological improvements in the coming years
- Installation of solar panels (sanitary facilities and accommodation)
- Recycling of swimming pool water for irrigation purposes
- Installation of recharging stations for electric vehicles (parking lot and on certain pitches)
- Installation of a composter
- Obtaining the “clef verte” label (grid attached) and linking the site to https://www.laclefverte.org/le-label/les-criteres-du-label-clef-verte/
Can we barbecue?
Charcoal barbecues are prohibited by prefectural decree. The campsite can rent you an electric plancha.
Do I have to pay for WIFI?
Free wifi at your Le Nid d’Été camping club.
Are there any shops on the campsites?
Your campsite has a grocery store, snack bar and bar.
Are there any kids’ clubs?
The campsite has a children’s club for ages 4 to 10. The kids’ club is open during school vacations.
Are there any teen clubs?
Teens aged 11 to 17 can meet up Monday to Friday in July and August.
Is there a welcome booklet?
Your campsite is innovating with a digital welcome booklet. You’ll find all the information you need about the campsite, as well as entertainment programs and much more. You can also download the shortcut to your phone’s home screen.
Does the campsite have an electric recharging point?
The campsite has a charging station for your electric vehicle.
- Maximum power : 22 kW
- Rate : €0.50/kWh
- Activation fee : €1.20
Prolonged parking after full charge : Over 30 minutes, an additional charge of €0.10 per minute applies.
Need help? Please ask at reception.
What style of swimsuit is allowed?
Authorized swimwear includes: briefs, boxer shorts, bikini (2-piece swimsuit) and one-piece swimsuit.
Do the rentals have TV?
All rentals are equipped with televisions.
Does the campsite have a dumping area for my motorhome?
The campsite does not have the necessary equipment for emptying grey water for motorhomes. We invite you to visit a service area close to the campsite. Please do not hesitate to ask our reception staff for further information.