{"id":43544,"date":"2026-09-14T15:26:52","date_gmt":"2026-09-14T13:26:52","guid":{"rendered":"https:\/\/www.aloa-vacances.com\/perle-oceane\/cancellation-insurance\/"},"modified":"2026-10-27T09:52:40","modified_gmt":"2026-10-27T08:52:40","slug":"cancellation-insurance","status":"publish","type":"perle-oceane","link":"https:\/\/www.aloa-vacances.com\/en\/perle-oceane\/cancellation-insurance\/","title":{"rendered":"Cancellation insurance"},"content":{"rendered":"<div class=\"columns\" style=\"align-items:center;\"><div class=\"columns__item\" style=\"align-self:center;\"><h1><span class=\"fc-span\">Aloa Vacances<\/span> cancellation insurance<\/h1><p class=\"h3\"   ><strong>What is cancellation insurance?<\/strong><\/p><p    >Cancellation insurance ensures that you are <strong>reimbursed in the event of an unforeseen event<\/strong>.<\/p><p    ><strong>What does cancellation insurance cover?<\/strong><\/p><ul class=\"pictos col-2\"><li><strong><span class=\"fc-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  viewBox=\"0 0 512 512\" width=\"16px\" height=\"16px\"><!--!Font Awesome Pro 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2024 Fonticons, Inc.--><path d=\"M225.8 468.2c8.2 7.6 19 11.9 30.2 11.9s22-4.2 30.2-11.9l2.5-2.3L445.7 320H375.2L256 430.7 136.8 320H66.3L223.3 465.9l2.5 2.3zM0 192.8c0 34.9 12.1 68.5 33.9 95.2H56h46.3 20.3c19.4 0 36.9-11.7 44.3-29.5l17.6-42.2 56.8 126.3c2.5 5.6 8.1 9.3 14.3 9.4s11.9-3.3 14.6-8.8L320 243.8l8.8 17.7c8.1 16.3 24.8 26.5 42.9 26.5h37.9H456h22.1c21.8-26.7 33.9-60.3 33.9-95.2v-3.3c0-70.4-50-130.8-119.2-144C353.4 37.9 313.1 47 281 69.6l0 0c-4 2.8-7.8 5.8-11.5 9c-4.7 4.1-9.3 8.5-13.5 13.3c-7.5-8.4-15.9-15.9-25-22.3C198.9 47 158.6 37.9 119.2 45.4C50 58.6 0 119.1 0 189.5v3.3zM442.2 256H371.8c-6.1 0-11.6-3.4-14.3-8.8l-23.2-46.3c-2.7-5.4-8.2-8.8-14.3-8.8s-11.6 3.4-14.3 8.8l-48.9 97.9L198.6 169.4c-2.6-5.8-8.4-9.5-14.8-9.4s-12.1 4-14.5 9.8l-31.8 76.3c-2.5 6-8.3 9.8-14.8 9.8H69.8C55.8 238.1 48 215.9 48 192.8v-3.3c0-47.3 33.6-88 80.1-96.9c34-6.5 69 5.4 92 31.2l0 0 .1 .1 17.8 20c.3 .4 .7 .7 1 1.1c4.5 4.5 10.6 7 16.9 7s12.4-2.5 16.9-7c.4-.3 .7-.7 1-1.1l17.8-20 .1-.1 .1-.1c23.1-25.9 58-37.7 92-31.2c46.5 8.9 80.1 49.5 80.1 96.9v3.3c0 23.1-7.8 45.3-21.8 63.2z\"\/><\/svg><\/span><\/strong>  Health reasons\n<\/li><li><strong><span class=\"fc-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  viewBox=\"0 0 512 512\" width=\"16px\" height=\"16px\"><!--! Font Awesome Pro 6.4.2 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc.--><path d=\"M176 56V96H336V56c0-4.4-3.6-8-8-8H184c-4.4 0-8 3.6-8 8zM128 96V56c0-30.9 25.1-56 56-56H328c30.9 0 56 25.1 56 56V96h64c35.3 0 64 28.7 64 64V280 416c0 35.3-28.7 64-64 64H64c-35.3 0-64-28.7-64-64V280 160c0-35.3 28.7-64 64-64h64zM48 304V416c0 8.8 7.2 16 16 16H448c8.8 0 16-7.2 16-16V304H320v16c0 17.7-14.3 32-32 32H224c-17.7 0-32-14.3-32-32V304H48zm144-48H320 464V160c0-8.8-7.2-16-16-16H360 152 64c-8.8 0-16 7.2-16 16v96H192z\"\/><\/svg><\/span><\/strong>  Professional reason\n<\/li><li><strong><span class=\"fc-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  viewBox=\"0 0 448 512\" width=\"16px\" height=\"16px\"><!--! Font Awesome Pro 6.4.2 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc.--><path d=\"M304 128a80 80 0 1 0 -160 0 80 80 0 1 0 160 0zM96 128a128 128 0 1 1 256 0A128 128 0 1 1 96 128zM49.3 464H398.7c-8.9-63.3-63.3-112-129-112H178.3c-65.7 0-120.1 48.7-129 112zM0 482.3C0 383.8 79.8 304 178.3 304h91.4C368.2 304 448 383.8 448 482.3c0 16.4-13.3 29.7-29.7 29.7H29.7C13.3 512 0 498.7 0 482.3z\"\/><\/svg><\/span><\/strong>  Personal reasons\n<\/li><li><strong><span class=\"fc-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  viewBox=\"0 0 512 512\" width=\"16px\" height=\"16px\"><!--! Font Awesome Pro 6.4.2 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc.--><path d=\"M160 25.4C143 9.6 120.2 0 95.2 0C42.6 0 0 42.6 0 95.2c0 18.8 5.5 36.3 14.9 51.1L160 25.4zM256 112a176 176 0 1 1 0 352 176 176 0 1 1 0-352zm0 400c53.2 0 102.1-18.6 140.5-49.5L439 505c9.4 9.4 24.6 9.4 33.9 0s9.4-24.6 0-33.9l-42.5-42.5c31-38.4 49.5-87.3 49.5-140.5C480 164.3 379.7 64 256 64S32 164.3 32 288c0 53.2 18.6 102.1 49.5 140.5L39 471c-9.4 9.4-9.4 24.6 0 33.9s24.6 9.4 33.9 0l42.5-42.5c38.4 31 87.3 49.5 140.5 49.5zM497.1 146.4C506.5 131.6 512 114 512 95.2C512 42.6 469.4 0 416.8 0C391.8 0 369 9.6 352 25.4L497.1 146.4zM280 184c0-13.3-10.7-24-24-24s-24 10.7-24 24V288c0 6.4 2.5 12.5 7 17l48 48c9.4 9.4 24.6 9.4 33.9 0s9.4-24.6 0-33.9l-41-41V184z\"\/><\/svg><\/span><\/strong>  Interruption of stay\n<\/li><\/ul><div class=\"buttons display-flex \" style=\"justify-content:left;\"><a href=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/09\/ASSURANCE-ANNULATION.pdf\" rel=\"noreferrer noopener\" rel=\"noreferrer noopener\" target=\"_blank\" rel=\"noreferrer noopener\" rel=\"noreferrer noopener\" rel=\"noreferrer noopener\" rel=\"noreferrer noopener\" class=\"buttons__btn\"><strong><strong>Click here for detailed information on how we can help you.<\/strong><\/strong><\/a><\/div><\/div><div class=\"columns__item\" style=\"align-self:center;\"><div class=\"gallery\"><figure class=\"gallery__item\"><picture><source srcset=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/10\/assurance-annulation-2-1-edited-800x502-1-420x420.jpg.webp\" media=\"(max-width: 210px)\"><source srcset=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/10\/assurance-annulation-2-1-edited-800x502-1-600x502.jpg.webp\" media=\"(max-width: 420px)\"><source srcset=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/10\/assurance-annulation-2-1-edited-800x502-1-768x482.jpg.webp\" media=\"(max-width: 850px)\"><source srcset=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/10\/assurance-annulation-2-1-edited-800x502-1.jpg.webp\" media=\"(max-width: 1024px)\"><source srcset=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/10\/assurance-annulation-2-1-edited-800x502-1.jpg.webp\" media=\"(min-width: 1025px)\"><img decoding=\"async\" src=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/10\/assurance-annulation-2-1-edited-800x502-1-420x420.jpg.webp\" width=\"420\" height=\"210\" loading=\"lazy\" alt=\"\" title=\"\"><\/picture><\/figure><figcaption><span>Relax, you have cancellation insurance<\/span><\/figcaption><\/div><\/div><\/div><figure class=\"deco--vague -vague1\"><picture><source srcset=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2026\/09\/deco-vague-perle-oceanne-420x420.webp\" media=\"(max-width: 210px)\"><source srcset=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2026\/09\/deco-vague-perle-oceanne-850x221.webp\" media=\"(max-width: 420px)\"><source srcset=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2026\/09\/deco-vague-perle-oceanne-768x200.webp\" media=\"(max-width: 850px)\"><source srcset=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2026\/09\/deco-vague-perle-oceanne-1024x267.webp\" media=\"(max-width: 1024px)\"><source srcset=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2026\/09\/deco-vague-perle-oceanne.webp\" media=\"(min-width: 1025px)\"><img decoding=\"async\" src=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2026\/09\/deco-vague-perle-oceanne-420x420.webp\" width=\"420\" height=\"210\" loading=\"lazy\" alt=\"\" title=\"\"><\/picture><\/figure><div class=\"group encart mini\"><h2 style=\"text-align: center;\">When can I take out cancellation insurance?<\/h2><p  style=\"text-align: center;\"  >At the time of booking, we invite you to take out cancellation insurance. Unfortunately, it will be impossible to add it once the stay has been created. <\/p><h2 style=\"text-align: center;\">How much does it cost?<\/h2><p  style=\"text-align: center;\" id=\"https:\/\/www.aloa-vacances.com\/perle-oceane\/accueil\/\" >Cancellation insurance costs 4% of the total cost of the <a href=\"https:\/\/www.aloa-vacances.com\/perle-oceane\/accueil\/\" data-type=\"link\" data-id=\"https:\/\/www.aloa-vacances.com\/perle-oceane\/accueil\/\">camping<\/a> stay, with a minimum of 25\u20ac.<\/p><div class=\"buttons display-flex \" style=\"justify-content:center;\"><a href=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/09\/ASSURANCE-ANNULATION.pdf\" rel=\"noreferrer noopener\" rel=\"noreferrer noopener\" target=\"_blank\" rel=\"noreferrer noopener\" rel=\"noreferrer noopener\" rel=\"noreferrer noopener\" rel=\"noreferrer noopener\" class=\"buttons__btn\">See conditions<\/a><\/div><\/div><div class=\"columns\" style=\"align-items:center;\"><div class=\"columns__item\" style=\"align-self:center;\"><h2>How do I get reimbursed for cancellation insurance?<\/h2><p  style=\"text-align: left;\"  >In the event of <strong>an unforeseen event<\/strong>, here&#8217;s how to declare :<\/p><p class=\"mini-encart\"   >As soon as the first symptoms of the illness appear or as soon as you become aware of the event triggering the coverage, you must notify us <strong><span style=\"text-decoration: underline;\">immediately<\/span><\/strong> the distributor. At the same time, the claim must be filed within 5 days of the policyholder becoming aware of the event, except in cases of unforeseeable circumstances or force majeure.<\/p><p    ><strong>The claim must be filed as follows:<\/strong><\/p><ul><li><strong>Via <\/strong><a href=\"https:\/\/souscription.assur-travel.fr\/index.php?vue=espace_partenaire\" target=\"_blank\" rel=\"noreferrer noopener\">the Assur-Travel online partner portal <\/a>\n<\/li><li><strong>By email: <\/strong> <a href=\"mailto:assistance@healthcaseservices.com\"><\/a><a href=\"mailto:contact.gestion@assur-travel.fr\" target=\"_blank\" rel=\"noreferrer noopener\">contact.gestion@assur-travel.fr<\/a>\n<\/li><li><strong>By mail<\/strong>: Assur-Travel, Claims Department, 99 Parmentier Street, Actiburo Business Park, 59650 Villeneuve d\u2019Ascq\n<\/li><\/ul><p    ><em>If the policyholder fails to meet this deadline for reporting a claim and the insurer proves that this delay caused it harm, the policyholder will not be covered under the policy (Article L 113-2 of the Insurance Code).<\/em><\/p><\/div><div class=\"columns__item\" style=\"align-self:center;\"><div class=\"gallery\"><figure class=\"gallery__item\"><picture><source srcset=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/10\/Assurance-annulation-420x420.jpg.webp\" media=\"(max-width: 210px)\"><source srcset=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/10\/Assurance-annulation-600x581.jpg.webp\" media=\"(max-width: 420px)\"><source srcset=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/10\/Assurance-annulation-768x554.jpg.webp\" media=\"(max-width: 850px)\"><source srcset=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/10\/Assurance-annulation.jpg.webp\" media=\"(max-width: 1024px)\"><source srcset=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/10\/Assurance-annulation.jpg.webp\" media=\"(min-width: 1025px)\"><img decoding=\"async\" src=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/10\/Assurance-annulation-420x420.jpg.webp\" width=\"420\" height=\"210\" loading=\"lazy\" alt=\"\" title=\"\"><\/picture><\/figure><figcaption><span>Leave with peace of mind<\/span><\/figcaption><\/div><\/div><\/div>","protected":false},"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.aloa-vacances.com\/en\/wp-json\/wp\/v2\/perle-oceane\/43544"}],"collection":[{"href":"https:\/\/www.aloa-vacances.com\/en\/wp-json\/wp\/v2\/perle-oceane"}],"about":[{"href":"https:\/\/www.aloa-vacances.com\/en\/wp-json\/wp\/v2\/types\/perle-oceane"}],"version-history":[{"count":1,"href":"https:\/\/www.aloa-vacances.com\/en\/wp-json\/wp\/v2\/perle-oceane\/43544\/revisions"}],"predecessor-version":[{"id":43545,"href":"https:\/\/www.aloa-vacances.com\/en\/wp-json\/wp\/v2\/perle-oceane\/43544\/revisions\/43545"}],"wp:attachment":[{"href":"https:\/\/www.aloa-vacances.com\/en\/wp-json\/wp\/v2\/media?parent=43544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}