{"id":31730,"date":"2025-10-22T11:10:08","date_gmt":"2025-10-22T09:10:08","guid":{"rendered":"https:\/\/www.aloa-vacances.com\/etoile-de-mer\/faq\/"},"modified":"2026-10-29T10:40:27","modified_gmt":"2026-10-29T09:40:27","slug":"faq","status":"publish","type":"etoile-de-mer","link":"https:\/\/www.aloa-vacances.com\/en\/etoile-de-mer\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h1 style=\"text-align: center;\"><strong>Frequently asked questions<\/strong><\/h1>\n\n\r\n    <section class=\"faq\">\r\n      \r\n\t    <div class=\"faq__searchbar\">\r\n            <input type=\"text\" autocomplete=\"off\" placeholder=\"Search for...\" id=\"searchBar\">\r\n            <span class=\"faq__searchbar__reset\" style=\"display: none\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M256 512A256 256 0 1 0 256 0a256 256 0 1 0 0 512zM175 175c9.4-9.4 24.6-9.4 33.9 0l47 47 47-47c9.4-9.4 24.6-9.4 33.9 0s9.4 24.6 0 33.9l-47 47 47 47c9.4 9.4 9.4 24.6 0 33.9s-24.6 9.4-33.9 0l-47-47-47 47c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l47-47-47-47c-9.4-9.4-9.4-24.6 0-33.9z\"\/><\/svg><\/span>\r\n        <\/div>\r\n\r\n        <div class=\"faq__filtres\">\r\n            <div class=\"faq__filtres__item\">\r\n                <input type=\"radio\" id=\"tout\" name=\"filtres-faq\" checked\/>\r\n                <label for=\"tout\">All<\/label>\r\n            <\/div>\r\n\r\n             \r\n                <div class=\"faq__filtres__item\">\r\n                    <input type=\"radio\" id=\"information\" name=\"filtres-faq\"\/>\r\n                    <label for=\"information\">Information<\/label>\r\n                <\/div>\r\n             \r\n                <div class=\"faq__filtres__item\">\r\n                    <input type=\"radio\" id=\"services\" name=\"filtres-faq\"\/>\r\n                    <label for=\"services\">Services<\/label>\r\n                <\/div>\r\n             \r\n                <div class=\"faq__filtres__item\">\r\n                    <input type=\"radio\" id=\"aquatic-area\" name=\"filtres-faq\"\/>\r\n                    <label for=\"aquatic-area\">Aquatic area<\/label>\r\n                <\/div>\r\n             \r\n                <div class=\"faq__filtres__item\">\r\n                    <input type=\"radio\" id=\"locations\" name=\"filtres-faq\"\/>\r\n                    <label for=\"locations\">Locations<\/label>\r\n                <\/div>\r\n                    <\/div>\r\n\r\n        \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-how-do-i-change-my-reservation\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How do I change my reservation?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Certain modifications, such as your personal information and changes to the list of participants (except for changes to the owner of the file and exceeding the capacity of the rental leading to a change of the latter) are free of charge and can be made directly via your My Account area or by contacting us by email.<\/p>\n<p>Requests for additional services or supplements (to be sent to us by email) will incur additional charges. To find out more, <a href=\"https:\/\/www.aloa-vacances.com\/en\/le-clos-virgile\/detailed-information\/\">click here<\/a>. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-can-i-choose-my-location\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can I choose my location?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p><span style=\"font-weight: 400;\">You can choose your preferred pitch, according to your needs and expectations. Reservations only, subject to availability and the type of rental selected, for a supplement of \u20ac40. <\/span><\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-are-you-vacaf-approved\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Are you VACAF approved?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Your \u00c9toile de Mer campsite is not VACAF approved.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-what-time-should-i-arrive-and-leave\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What time should I arrive and leave?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Keys are available from 4.30pm. Departure is before 10am. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-can-i-invite-guests-to-the-campsite\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can I invite guests to the campsite?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>All visitors must report to reception and pay the entrance fee. Visitors must leave the campsite by 9pm. Visitors are not allowed to use the aquatic area or take part in the activities reserved for campsite guests, nor have access to the children&#8217;s and teenagers&#8217; clubs.  <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-what-to-do-on-arrival\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What to do on arrival<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>On arrival, please report to the campsite reception.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-can-we-pay-in-instalments\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can we pay in instalments?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>You can pay for your stay in instalments:<\/p>\n<ul>\n<li><strong>With Aloa Vacances<\/strong>:<br \/>\nYou can pay the amount you want, whenever you want, up to <strong>30 days before your arrival<\/strong>. A deposit of <strong>30% of the total amount<\/strong> is required to confirm your reservation. The balance must be paid in full no later than <strong>4 weeks before your arrival<\/strong>.  <\/li>\n<li><strong>With Floa:<\/strong><br \/>\nThanks to our partnership with <strong>Floa<\/strong>, you can pay for your stay in <strong>3X or 4X<\/strong>, depending on your preference*. To find out more, <a href=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/09\/FAQ_FLOA_BANK.pdf\">click here<\/a>. <\/li>\n<\/ul>\n<p><em>*Subject to acceptance by Floa. You have the legal right of withdrawal. <\/em><\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-how-can-i-pay-for-my-stay-in-instalments-with-floa\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How can I pay for my stay in instalments with FLOA?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>FLOA allows you to pay for your stay in instalments. To find out more, <a href=\"https:\/\/www.aloa-vacances.com\/wp-content\/uploads\/2024\/09\/FAQ_FLOA_BANK.pdf\">click here<\/a>. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-what-are-the-arrival-and-departure-days\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What are the arrival and departure days?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>For rentals: it is possible to arrive every day of the week, except during school vacations. During school holidays (July and August), it is possible to arrive on Saturday, Wednesday or Sunday.<\/p>\n<p>In pitches, departures and arrivals take place throughout the week for a minimum of 2 nights.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-what-payment-methods-are-available-for-reservations\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What payment methods are available for reservations?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>You can book your vacation with the following payment methods: credit card, cheque, vacation voucher, cash and vacation e-cheque.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-what-happens-if-you-arrive-late-because-you-cant-get-to-reception-during-opening-hours-for-example\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What happens if you arrive late (because you can&#8217;t get to reception during opening hours, for example)?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>In case of late arrival, please inform the campsite. Our team will then leave the keys and a description in a letterbox or safe. All details are on the door of your campsite reception.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-is-there-a-welcome-booklet\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is there a welcome booklet?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Your campsite is innovating with a digital welcome booklet that you can now consult and download (for offline use)<a href=\"https:\/\/notre.guide\/leclosvirgile\/\" data-type=\"URL\" data-id=\"https:\/\/notre.guide\/leclosvirgile\/\" rel=\"noopener\">.<\/a> You&#8217;ll find all the information you need about the campsite, as well as entertainment programs and much more.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-are-pets-allowed\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Are pets allowed?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Pets are allowed at an additional cost. They must be kept on a leash throughout the campsite. Up-to-date vaccination records and tattoo or identification numbers are mandatory.<\/p>\n<p data-start=\"390\" data-end=\"432\"><strong data-start=\"390\" data-end=\"430\">Rules according to animal size :<\/strong><\/p>\n<ul>\n<li data-start=\"435\" data-end=\"522\">Small pets (under 15 kg): permitted, maximum 2 per rental.<\/li>\n<li data-start=\"435\" data-end=\"522\">Large pets (15 kg and over): permitted, maximum 1 pet per rental.<\/li>\n<\/ul>\n<p data-start=\"610\" data-end=\"700\">It is strictly forbidden to leave an animal alone in the accommodation or on the terrace.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-can-a-minor-come-to-the-campsite-unaccompanied\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can a minor come to the campsite unaccompanied?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Minors must be accompanied by a responsible adult for the duration of their stay. We reserve the right to refuse admission to groups of minors not accompanied by a legal guardian or an adult designated as responsible. In the event of non-compliance with this rule, we reserve the right to cancel the reservation without notice or explanation. For further information or clarification, please send an e-mail to the campsite.   <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-what-is-the-ecological-fee\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What is the ecological fee?  <\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p><!-- wp:paragraph --><\/p>\n<p>The Campsite has been taking an ecological approach for many years and now wants to reinforce its actions. As part of our commitment to ecological responsibility, we are obliged to introduce this ecological fee. It amounts to 0.69\u20ac per night and per person, enabling the campsite to implement actions in this direction with the participation of everyone.  <\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>The introduction of this fee makes it possible, for example, to finance the reprocessing of waste to accentuate selective sorting, increase the progressive mulching of flower beds and, for the years to come, the creation of various eco-responsible projects, such as the creation of a compost area and more economical water treatment. Providing maintenance teams with more ecological products (eco-responsible toilet paper, green cleaning products). <\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>Details and non-exhaustive examples below of the actions implemented by the campsite to preserve the environment and reduce energy consumption.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><strong>Waste treatment :<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:list {\"className\":\"mini-encart\"} --><\/p>\n<ul class=\"mini-encart\">\n<li>Household waste sorting (at campsite entrance &#8211; check before removing bins)<\/li>\n<li>Empty campsite garbage cans (3 times a day)<\/li>\n<li>Information for holidaymakers on display<\/li>\n<li>Installation of selective sorting bins<\/li>\n<li>Individual selective sorting bin or bag<\/li>\n<li>Green waste with shredded branches for mulching<\/li>\n<li>Permanent paper collection in the campsite (playground, water park&#8230;)<\/li>\n<\/ul>\n<p><!-- \/wp:list --> <!-- wp:paragraph --><\/p>\n<p><strong>Water saving :<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:list {\"className\":\"mini-encart\"} --><\/p>\n<ul class=\"mini-encart\">\n<li>Save water<\/li>\n<li>Timer valves in sanitary fittings<\/li>\n<li>Economical showerheads and mousseurs<\/li>\n<li>Low-pressure water heaters<\/li>\n<li>Drip irrigation for plantations<\/li>\n<li>Programmer for night-time watering<\/li>\n<li>Mulch to prevent evaporation and limit watering<\/li>\n<\/ul>\n<p><!-- \/wp:list --> <!-- wp:paragraph --><\/p>\n<p><strong>Saving electricity<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:list {\"className\":\"mini-encart\"} --><\/p>\n<ul class=\"mini-encart\">\n<li>Installation of load-shedding devices to limit consumption peaks<\/li>\n<li>Installation of energy-saving appliances<\/li>\n<\/ul>\n<p><!-- \/wp:list --> <!-- wp:paragraph --><\/p>\n<p><strong>Gas Management<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:list {\"className\":\"mini-encart\"} --><\/p>\n<ul class=\"mini-encart\">\n<li>Propane gas systems partly produced from biomass<\/li>\n<li>Choosing environmentally responsible suppliers<\/li>\n<\/ul>\n<p><!-- \/wp:list --> <!-- wp:paragraph --><\/p>\n<p><strong>Maintenance<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:list {\"className\":\"mini-encart\"} --><\/p>\n<ul class=\"mini-encart\">\n<li>Use of environmentally-friendly cleaning products<\/li>\n<\/ul>\n<p><!-- \/wp:list --> <!-- wp:paragraph --><\/p>\n<p><strong>Ecological improvements planned for the coming years<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:list {\"className\":\"mini-encart\"} --><\/p>\n<ul class=\"mini-encart\">\n<li>Installation of solar panels (sanitary facilities and accommodation)<\/li>\n<li>Recycling swimming pool wash water for irrigation purposes<\/li>\n<li>Installation of recharging stations for electric vehicles (parking lot and at certain locations)<\/li>\n<li>Setting up a composter<\/li>\n<li>Green Key&#8221; label (grid attached) and link to https:\/\/www.laclefverte.org\/le-label\/les-criteres-du-label-clef-verte\/<\/li>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-is-it-possible-to-use-the-swimming-pool-and-other-facilities-before-checking-in-or-after-checking-out\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is it possible to use the swimming pool and other facilities before checking in or after checking out?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-pm-slice=\"1 1 []\">\ud83c\udfe1 <strong>On your arrival day:<\/strong> Your accommodation will be available from 4:30 PM. However, you&#8217;re welcome to arrive earlier and enjoy the campsite facilities while you wait! Simply check in at reception when you arrive. \ud83d\ude09<\/p>\n<p>\u2600\ufe0f <strong>On your departure day:<\/strong> You must vacate your accommodation before 10 AM. But there&#8217;s no need to leave the campsite straight away! You can continue enjoying the facilities on your departure day after returning your keys to reception.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-how-can-guests-return-their-keys-and-access-badge-if-they-leave-before-reception-opens\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How can guests return their keys and access badge if they leave before reception opens?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-pm-slice=\"1 1 []\">A key drop-off box is available at reception, where you can leave your keys and access badge before departure.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"information\" data-track=\"question-is-the-campsite-completely-pedestrianised\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is the campsite completely pedestrianised?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-pm-slice=\"1 1 []\">Our campsite is 100% pedestrianised, allowing you to enjoy a peaceful and relaxing holiday! \ud83c\udf3f\ud83d\ude0a<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"services\" data-track=\"question-do-i-have-to-pay-for-wifi\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Do I have to pay for WIFI?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Wifi is available at an additional cost at your \u00c9toile de Mer campsite.<\/p>\n<p>For more information, <a href=\"https:\/\/www.aloa-vacances.com\/etoile-de-mer\/informations-detaillees\/\">click here<\/a>.<\/p>\n<p>Interested? Go to the campsite reception when you arrive. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"services\" data-track=\"question-can-we-barbecue\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can we barbecue?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Individual charcoal\/wood barbecues are banned by prefectural decree. We offer rental of electric planchas.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"services\" data-track=\"question-are-there-any-shops-on-the-campsites\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Are there any shops on the campsites?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Your campsite is equipped with a grocery store and a bar\/restaurant.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"services\" data-track=\"question-are-there-any-kids-clubs\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Are there any kids&#8217; clubs?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>The campsite has a children&#8217;s club for ages 4 to 10. The kids&#8217; club is open during school vacations.  (Subject to availability)<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"services\" data-track=\"question-are-there-any-teen-clubs\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Are there any teen clubs?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Teens aged 11 to 17 can meet up Monday to Friday in July and August.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"services\" data-track=\"question-how-can-children-be-registered-for-the-kids-club-and-how-can-activities-be-booked\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How can children be registered for the kids&#8217; club and how can activities be booked?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-pm-slice=\"1 1 []\">All the information about our kids&#8217; club will be provided during the welcome meeting at the campsite! \ud83d\ude0a It&#8217;s the perfect opportunity to discover all the fun activities waiting for your little campers during their holiday! \ud83c\udf89<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"services\" data-track=\"question-how-much-does-the-laundry-service-cost-and-how-does-it-work\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How much does the laundry service cost and how does it work?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-pm-slice=\"1 1 []\">Our laundry room is open every day from 8 AM to 10 PM. You&#8217;ll find washing machines, tumble dryers and ironing boards. Washing costs \u20ac5 for an 8 kg machine and \u20ac7 for a 10 kg machine. Drying costs \u20ac4 for 45 minutes in a 9 kg tumble dryer. Payment is made directly at the payment terminal by bank card or cash. Please note that laundry detergent is not provided, so remember to bring your own! \ud83e\udee7<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"services\" data-track=\"question-does-the-campsite-have-an-electric-vehicle-charging-station-and-how-does-it-work\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Does the campsite have an electric vehicle charging station, and how does it work?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-pm-slice=\"1 1 []\">The campsite does not have an electric vehicle charging station. \ud83d\ude97\ud83d\udd0b However, you&#8217;ll find charging stations just 500 metres from the campsite, in the car park at the main beach.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"services\" data-track=\"question-how-can-guests-check-allergen-information-and-request-meal-adaptations\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How can guests check allergen information and request meal adaptations?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-pm-slice=\"1 1 []\">Feel free to speak directly to our snack bar team! They&#8217;ll be happy to provide information about allergens in the dishes and let you know whether any adjustments can be made to suit your dietary needs.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"aquatic-area\" data-track=\"question-what-style-of-swimsuit-is-allowed\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What style of swimsuit is allowed?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Authorized swimwear includes: briefs, boxer shorts, bikini (2-piece swimsuit) and one-piece swimsuit.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"aquatic-area\" data-track=\"question-what-are-the-opening-times-for-the-water-park-and-slides\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What are the opening times for the water park and slides?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>The aquatic area is open :<\/p>\n<ul>\n<li>From 10.00 am to 7.00 pm every day from 3 April 2027 to 27 June 2027 and from 30 August 2027 to 12 September 2027<br \/>\nFrom 10.00 am to 8.00 pm every day from 28 June 2027 to 29 August 2027<\/li>\n<li>The slide is open every day from 10am to 12:30pm and from 2:30pm until the water park closes.<\/li>\n<\/ul>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"locations\" data-track=\"question-do-the-rentals-have-tv\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Do the rentals have TV?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>All rentals are equipped with televisions, except in the bungalows.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"locations\" data-track=\"question-is-the-accommodation-air-conditioned-and-which-rooms-have-air-conditioning\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is the accommodation air-conditioned, and which rooms have air conditioning?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-pm-slice=\"1 1 []\">For extra comfort during your holiday, accommodation in the &#8220;+&#8221; ranges is equipped with air conditioning! \u2600\ufe0f The air conditioning unit is located in the main living area of the mobile home.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n    <\/section>\r\n\r\n","protected":false},"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.aloa-vacances.com\/en\/wp-json\/wp\/v2\/etoile-de-mer\/31730"}],"collection":[{"href":"https:\/\/www.aloa-vacances.com\/en\/wp-json\/wp\/v2\/etoile-de-mer"}],"about":[{"href":"https:\/\/www.aloa-vacances.com\/en\/wp-json\/wp\/v2\/types\/etoile-de-mer"}],"version-history":[{"count":3,"href":"https:\/\/www.aloa-vacances.com\/en\/wp-json\/wp\/v2\/etoile-de-mer\/31730\/revisions"}],"predecessor-version":[{"id":43680,"href":"https:\/\/www.aloa-vacances.com\/en\/wp-json\/wp\/v2\/etoile-de-mer\/31730\/revisions\/43680"}],"wp:attachment":[{"href":"https:\/\/www.aloa-vacances.com\/en\/wp-json\/wp\/v2\/media?parent=31730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}